Following the announcement that John Lewis will not reopen eight of its stores once lockdown eases, we have put together this info page for any parents and carers whose jobs are now at risk.

Our charity funds essential items for the children of UK fashion and textile employees who are struggling financially (including John Lewis Partnership employees). It's why our charity was founded back in 1853.

Along with many other fashion retail employees, we already help hundreds of John Lewis Partnership families every year. Following recent news, we are now particularly focused on reaching parents and carers whose jobs are at risk at the following stores:

  • John Lewis 'At Home' shops in Ashford, Tunbridge Wells, Basingstoke and Chester
  • John Lewis department stores in Aberdeen, Peterborough, Sheffield and York

Can you apply?

We might be able to help your family if:

  • You have been working for a John Lewis Partnership for at least one year, within the last nine years and are the parent or carer of children aged 0-18 years.


  • You are already struggling financially (in arrears on your household bills or have debt)
  • You have limited savings to cover your current and any future loss of earnings

If you do not have at least one year employment at John Lewis Partnership, you might still be able to apply if you have worked for another fashion and textile company within the last nine years. Find out more about our criteria. 

Concession staff

We can accept applications from concession staff at John Lewis stores, provided the concession stand is for a fashion or textile product. This includes items such as soft accessories, soft furnishings, home textiles. This DOES NOT include beauty products, jewelry or other non fashion or textile products. Find out more about our criteria. 

How our grants can help your family

Our grants can fund essential items for your children such as school uniform and clothing for the year ahead, or essential household items. These might be items you were planning to buy, but now can't due to lost wages. 

These might include:

  • Essential clothing, e.g. seasonal clothing and school uniform and PE kit
  • Baby essentials, e.g. clothing or equipment
  • Children's bedroom furniture, e.g. beds, bedding, clothes storage furniture (chest of drawers)
  • Essential White Goods, e.g. replacing a broken appliance such as fridge/freezer, washing machine, cooker/oven.
  • Specialist items for children with additional needs, e.g. sensory toys, adaptive clothing or SEN adapted computers

All items will be considered at the discretion of the grants team.

Depending on your situation, we also offer a number of grants programmes such as:

What we can't fund

We're sorry but we can't fund household bills, food costs or replace lost income.

If you're struggling to cover the cost of household bills or food, find out what government support is available to replace lost income and help with bill costs .

By funding the other essential items your children need, we hope to free up money during this difficult time and give you one less thing to worry about.

If you need help with household bills, once you have made your enquiry we will signpost you to other charities who may be able to help with these.  

Make an enquiry

If you would like to apply for funding for any of the items listed above, the first step is to complete our online enquiry form. Click on the button below, to proceed to the next page. 

Make an enquiry